Cancellation and non-refund terms for Kling 4.0 plans and credits
2026/10/10
This Refund Policy applies to paid plans and credits on Kling 4.0 at kling40.app. Payments are processed by Stripe.
Purchases are non-refundable. We do not refund Stripe charges for subscriptions or credit packs, including unused time or unused credits in the current billing period.
You can cancel a subscription at any time from billing settings.
If a generation fails, credits charged for that job are automatically returned to your account, usually within a few minutes.
This returns credits, not money. It does not create a Stripe refund.
Successful or user-cancelled generations do not get credits back.
Unused subscription credits expire at the end of the billing cycle and do not roll over.
We may update this policy from time to time. The version posted on this page is the current policy.
For billing or credit questions, email support@kling40.app or use the contact page.
